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Damage and moisture documentation · 24-hour enquiries

Insurance Flood Reports

Record visible flood damage, moisture readings and the proposed restoration scope for discussion with your insurer.

Surveyor recording flood tide marks and moisture readings
Tell us about the floodingPrepare your enquiry · send it by email

Insurance Flood Reports — what the work involves

A report can describe the inspected areas, visible damage and measured moisture conditions, supported by photographs and the agreed restoration recommendations. Confirm the format and evidence your insurer requires before commissioning it.

  • Photographic record of inspected damage
  • Moisture readings and inspection observations
  • Written restoration scope and limitations
Insurance Flood Reports

Your questions,
answered.

Does a report guarantee an insurance payout?

No. Coverage and claim decisions are made by your insurer under the policy terms.

Can the report include moisture readings?

Ask for the required locations and materials to be recorded when agreeing the inspection scope.

Should I speak to my insurer first?

Confirm what evidence, quotations or prior authorisation they require before commissioning non-urgent work.

Can hidden damage be confirmed without opening up?

Not always. The report should distinguish visible findings from areas that could not be inspected.

Can photographs be taken before strip-out?

Ask for damage and contents to be recorded before agreed removal, where safe access permits.

Is a repair quote the same as a report?

No. A quotation prices proposed work; a condition report records observations and the basis for recommendations.

What affects the cost of insurance flood reports?

Property size, inspection access, report detail and any follow-up visits affect the reporting fee.

How do I arrange insurance flood reports?

Have your incident date, claim reference, insurer requirements and any earlier drying records ready. Call 0800 111 6480 to confirm the scope, price and attendance.

Insurance Flood Reports by area

East Midlands76 areas
East of England98 areas
London1 area
London · Barking and Dagenham9 areas
London · Barnet17 areas
London · Bexley13 areas
London · Brent16 areas
London · Bromley16 areas
London · Croydon16 areas
London · Ealing22 areas
London · Enfield15 areas
London · Greenwich8 areas
London · Hackney10 areas
London · Haringey12 areas
London · Harrow9 areas
London · Havering14 areas
London · Hillingdon14 areas
London · Hounslow14 areas
London · Islington8 areas
London · Lambeth11 areas
London · Lewisham16 areas
London · Newham17 areas
London · Redbridge18 areas
London · Southwark15 areas
London · Tower Hamlets15 areas
London · Waltham Forest12 areas
London · Wandsworth15 areas
London · Westminster1 area
North East43 areas
North West143 areas
AccringtonAlsagerAltrinchamAshton-in-MakerfieldAshton-under-LyneAthertonAudenshawBacupBamber BridgeBarnoldswickBarrow-in-FurnessBebingtonBirkenheadBlackburnBlackburn (Blackburn with Darwen)BlackpoolBoltonBolton (Bolton)BootleBootle (Sefton)BramhallBredbury and WoodleyBrierfieldBurnleyBuryBury (Bury)CarlisleChaddertonCheadleCheadle (Stockport)Cheadle HulmeChesterChorleyCleveleysCliftonClifton (Salford)ClitheroeColneCongletonCreweCrosbyCrosby (Sefton)DarwenDavenhamDentonDenton (Tameside)DroylsdenDukinfieldEcclesEccles (Salford)Ellesmere PortEuxtonFailsworthFarnworthFleetwoodFormbyFulwoodGolborneGreat HarwoodHaleHale (Trafford)HaslingdenHaydockHazel GroveHeswallHeyshamHeywoodHindleyHorwichHuyton with RobyHydeHyde (Tameside)Ince-in-MakerfieldIrlamKearsleyKendalKirkbyKnutsfordLancasterLeesLeighLeigh (Wigan)LeylandLitherlandLittle HultonLittle LeverLittleboroughLiverpoolLongtonLymmLytham St Anne'sMacclesfieldMaghullManchesterMarpleMiddletonMiddleton (Rochdale)MiddlewichMorecambeMossleyNantwichNelsonNelson (Pendle)NestonNeston (Cheshire West and Chester)Newton-le-WillowsNorthwichOld TraffordOldhamOrmskirkOrrellOswaldtwistlePenrithPenworthamPoulton-le-FyldePoyntonPrescotPrestonPreston (Preston)PrestwichRadcliffeRamsbottomRawtenstallReddishRochdaleRomileyRoytonRuncornSaleSalfordSandbachShawShaw (Oldham)SkelmersdaleSouthportSt HelensSt Helens (St. Helens)StalybridgeStandishStockportStretfordSwintonSwinton (Salford)ThorntonThornton (Wyre)TyldesleyUlverstonUppermillUrmstonWalkdenWallaseyWarringtonWest KirbyWesthoughtonWhitefieldWhitehavenWidnesWiganWilmslowWinsfordWorkingtonWorsleyWythenshawe
South East167 areas
Abingdon-on-ThamesAddlestoneAldershotAltonAlton (East Hampshire)AmershamAndoverAscotAsh and Ash ValeAshfordAshford (Ashford)AshfordAshford (Spelthorne)AshteadAylesburyBanburyBasingstokeBeaconsfieldBexhill-on-SeaBicesterBletchleyBognor RegisBracknellBrighton and HoveBroadstairsBuckinghamBurgess HillByfleetCamberleyCanterburyCartertonCaterhamCavershamChalfont St PeterChandler's FordChathamChertseyCheshamChichesterCobhamCobham (Elmbridge)CowesCrawleyCrawley (Crawley)CrowboroughCrowthorneDartfordDealDidcotDorkingDoverEast GrinsteadEastbourneEastleighEghamEmsworthEpsomEwellFarehamFarnboroughFarncombeFarnhamFavershamFlackwell Heath and Wooburn GreenFleetFolkestoneFrimleyGillinghamGillingham (Medway)GosportGravesendGreat Bookham and FetchamGuildfordHailshamHaslemereHassocks and HurstpierpointHastingsHavantHaywards HeathHazlemereHedge EndHenley-on-ThamesHerneHerne BayHershamHigh WycombeHorleyHorley (Reigate and Banstead)HorndeanHorshamHytheHythe and Dibden PurlieuKidlingtonLancing and SomptingLarkfieldLeatherheadLee-on-the-SolentLewesLittlehamptonLocks HeathLongfield, New Ash Green and HartleyLymingtonMaidenheadMaidstoneMargateMarlowMilton KeynesMinsterMinster (Swale)New Haw, West Byfleet and SheerwaterNew MiltonNewburyNewhavenNewportNewport (Isle of Wight)Newport PagnellNorthfleetOxfordOxtedPeacehavenPetersfieldPortsmouthRamsgateReadingRedhillRedhill (Reigate and Banstead)ReigateRingwoodRochesterRomseyRoyal Tunbridge WellsRustingtonRydeSandhurstSandhurst (Bracknell Forest)SandownSeafordSelseySevenoaksSheernessShoreham-by-SeaSittingbourneSloughSnodlandSouth HaylingSouthamptonSouthwaterSouthwickSouthwick (Adur)Staines-upon-ThamesStanwellSunbury-on-ThamesSwanleySwanscombeTadleyTadworth and Epsom DownsThameThatchamTonbridgeTottonUckfieldWalton-on-ThamesWantageWaterloovilleWest EndWest End (Eastleigh)West MoleseyWeybourneWeybourne (Waverley)WeybridgeWhitstableWickWick (Arun)WinchesterWindsorWitneyWokingWokinghamWoodleyWorcester Park and StoneleighWorthingYateley
South West89 areas
West Midlands71 areas
Yorkshire and The Humber89 areas
Flood damage? Talk to us.

Let’s plan your recovery.

Tell us what happened and where you need help.

Call 0800 111 6480
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