Tell us what happened
Share the postcode, the source of the water and which rooms or floors are affected.
24-hour enquiries · England & LondonEmergency
Emergency
Flood Restoration.
Water damage. A clear next step.
From standing water to saturated walls and floors, discuss water removal, cleaning, drying and repairs for your property.
Homes & businesses12 flood restoration services24-hour enquiries
24/7Here to take your
flood restoration enquiry.
flood restoration enquiry.
12Flood Restoration services
777English areas
333London areas
24/7Enquiry line
Find the right flood serviceFlood damage.
Explore all services ↗Flood damage.
Clear solutions.
01Urgent water damage response
Emergency Flood Restoration
Assess flooding, remove standing water and plan the cleanup and drying of affected rooms.
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02Standing water removal
Flood Water Extraction
Remove standing water from flooded rooms using pumps and wet extraction equipment suited to the depth and access.
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03Silt and damaged contents cleanup
Flood Damage Cleanup
Clear flood residue, silt and unsalvageable contents so affected rooms can be cleaned and assessed for drying.
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04Controlled structural drying
Drying & Dehumidification
Use dehumidifiers, air movement and moisture readings to dry affected building materials after bulk water removal.
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05Contaminated water cleanup
Sewage Flood Cleanup
Assess and remove sewage-contaminated floodwater, clean affected surfaces and identify porous materials requiring removal.
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06Below-ground flood cleanup
Basement Flood Cleanup
Remove water and flood residue from accessible cellars and basements, then assess below-ground walls and floors for drying.
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07Carpet moisture extraction
Flooded Carpet Cleaning
Assess water-affected carpets and extract residual water where the carpet, backing and contamination level allow cleaning.
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08Reinstatement after drying
Flood Damage Repairs
Repair flood-damaged wall finishes, skirting and flooring once cleanup and drying have been assessed.
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09Targeted mould treatment
Mould Remediation
Assess mould affected by water damage, address the moisture cause and plan controlled cleaning or removal of affected materials.
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10Damage and moisture documentation
Insurance Flood Reports
Record visible flood damage, moisture readings and the proposed restoration scope for discussion with your insurer.
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11Business premises restoration
Commercial Flood Restoration
Plan water removal, cleanup and drying for flooded shops, offices and other commercial premises.
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12Hard-surface cleaning and disinfection
Flood Sanitisation
Clean flood-affected hard surfaces and apply suitable disinfection after debris and contamination have been removed.
Explore serviceFrom first call to a clear plan.
Agree the next step
Discuss safe access, water removal and the equipment needed for the affected materials.
Plan drying and recovery
Agree the drying checks, cleaning scope and repairs needed before rooms are put back into use.
Find your areaLocal detail.
Local detail.
Across England & London.
777
English areas
Browse towns and cities, then choose the flood restoration service you need.
Find an English area ↗333
London areas
Explore London by borough and named ward. Have your full postcode ready.
Find a London area ↗Before you callA few things
A few things
worth knowing.
Keep clear of standing water and affected electrical equipment. Tell the team about any contamination or access hazards when you call.
Can I call at night or on a weekend?
The enquiry line is available 24 hours. Give the postcode, water source and affected rooms; attendance and price are confirmed for the address.
What happens after the standing water is removed?
Walls, floors and concealed materials are checked for retained moisture. Cleaning and a drying plan can then be agreed before damaged finishes are repaired.
Can a flooded carpet always be saved?
No. The water source, contamination, time wet and condition of the carpet and underlay determine whether cleaning is suitable or removal is needed.
Do you handle sewage-contaminated flooding?
Describe the suspected source when calling. Contaminated water requires a different cleanup plan, protective equipment and assessment of porous materials.
What information helps with an enquiry?
Give the full postcode, affected rooms, approximate water depth, when the leak or flood began and any access restrictions. Send photographs only if they can be taken safely.
How long will drying take?
There is no single timetable. Wall and floor construction, hidden moisture, temperature and the spread of damage all affect drying. Progress is assessed using moisture readings.
Can you provide information for an insurer?
Ask about photographs, moisture readings and a written scope of damage when enquiring. Confirm your insurer’s requirements; an inspection does not guarantee cover or claim acceptance.
Do you restore business premises as well as homes?
Enquiries are accepted for houses, flats, shops, offices and other premises. Explain access hours, affected stock or equipment and any areas that must remain separated from the work.